How can we help you?

Booking

How can I book a room at Sri Shyam Villas?

You can book a room directly through our official website, through popular hotel booking platforms like MakeMyTrip, or by contacting our reservations team.

What are the check-in and check-out timings?

The standard check-in time is 12:00 PM and the check-out time is 11:00 AM. Early check-in or late check-out may be available depending on room availability.

Will I receive a booking confirmation?

Yes, once your booking is completed successfully, you will receive a confirmation message via email or SMS with all your booking details.

Can I book a room for the same day?

Yes, same-day bookings are allowed based on room availability. However, we recommend booking in advance during peak travel seasons.

What documents are required at check-in?

Guests are required to present a valid government-issued photo ID such as Aadhaar Card, Passport, Driving License, or Voter ID during check-in.

Can I make a group booking?

Yes, group bookings are available. For large group reservations, please contact our support team to check availability and special pricing.

Cancellation

What is the cancellation policy?

The cancellation policy may vary depending on the room type and booking platform. Please review the cancellation terms at the time of booking.

Can I cancel my booking online?

Yes, if you booked through an online travel platform, you can cancel your booking directly through the same platform using your booking ID.

Will I receive a refund after cancellation?

Refund eligibility depends on the cancellation policy applied to your booking. If applicable, the refund will be processed to your original payment method.

How long does the refund process take?

Refunds are generally processed within 5–7 business days depending on the payment method and booking platform.

Payment

What payment methods are accepted?

We accept multiple payment methods including Credit Cards, Debit Cards, UPI, Net Banking, and payments made through hotel booking platforms.

Is advance payment required for booking?

Some bookings may require partial or full advance payment depending on the booking platform and room policy.

Can I pay at the hotel during check-in?

Yes, pay-at-hotel options may be available depending on the booking conditions.

Will I receive an invoice for my payment?

Yes, once your payment is completed successfully, you will receive an invoice or booking receipt.

Hotel Policies

Are unmarried couples allowed at the hotel?

Hotel policies regarding unmarried couples may vary. Guests are advised to carry valid government ID proof during check-in and confirm eligibility before booking.

Is smoking allowed inside the rooms?

Smoking policies depend on the room category and hotel regulations. Guests are requested to follow the designated smoking rules within the property.

Are pets allowed in the hotel?

Currently pets may not be allowed inside the property. Guests are advised to confirm with the hotel before arriving with pets.

Is valid ID proof required during check-in?

Yes, all guests are required to present a valid government-issued photo ID such as Aadhaar Card, Passport, Driving License, or Voter ID at the time of check-in.

Facilities & Amenities

Does the hotel provide free Wi-Fi?

Yes, complimentary Wi-Fi may be available for guests staying at the hotel to ensure a comfortable and connected experience.

Is parking available at the hotel?

Parking facilities may be available for guests depending on availability. Guests are advised to confirm parking arrangements before arrival.

Is room service available?

Yes, room service may be available for guests to enjoy meals and services in the comfort of their rooms.

Are toiletries provided in the rooms?

Basic toiletries such as soap, shampoo, and towels are usually provided for the convenience of guests during their stay.

Location & Travel

How far is the hotel from Kashi Vishwanath Temple?

The hotel is located at a convenient distance from the famous Kashi Vishwanath Temple, making it a comfortable stay option for pilgrims visiting Varanasi.

How far is the hotel from the Ganga Ghats?

The hotel is situated within accessible distance from the major ghats of Varanasi, allowing guests to easily visit and experience the spiritual atmosphere of the city.

What is the distance from Varanasi Railway Station?

The hotel can be easily reached from the Varanasi Railway Station via taxi, auto, or local transportation services.

Is transportation easily available near the hotel?

Yes, taxis, auto-rickshaws, and other local transport options are available near the hotel for convenient travel within the city.